Trulieve Lake City Dispensary

Poor experience at this location, on multiple occasions. Three times I have been checked in, and skipped around by people who where checked in after me, or others that weren’t present when called, because they walked out and came back an hour later .. the team at lake city trulieve lacks attentiveness, and communication skills amongst each other. Feel free to check in and go about your day until you feel like coming back. Only to skip the present, and patiently waiting customers at this store. Please don’t bother sending the automated nonsense email TRULIEVE

I put my order online in the store calls verifies then from there my order gets screwed the past 4 times. either the amount on the order gets changed cuz the last time my order was just canceled out the system but was still on the shelf had to give me a handwritten paper receipt. I keep calling the store but there is no direct number the phone help line is straight trash. but it is the closest dispensary from my location. It does not matter in store pick up online pick up or delivery i have not had an easy smooth transaction once. the point system also seems pointless sometimes I am awarded points for spending money and most of the time I don't receive the points I know i have never requested that they be redeemed. Update They seem to be getting it together. I continue to shop here because they do have good product. The people in store are always friendly. They just need to tweak their online and ordering system some more.

after a few failed deliveries due to issues beyond the control of the individual workers at this location (I’m looking at you, corporate) I can say the delivery situation is touch and go when you live out of columbia county. That being said, every experience in store has been wonderful and the staff is kind and knowledgeable. Will return, just might side eye the promise of a delivery order on the date they say it’ll come. That could improve.

They have literally only five types of flower to choose from. They are always out of sale flower (even when I place an order for it online, when I arrive to pick up, they are always out of it.) They're always out of sativa. Their selection and prices are deplorable. Please do better!!! Oh and when I mentioned my disappointment about the lack of selection and quantity at this location, the budtender told me to go elsewhere... Okay no problem. Real nice. ✌️

I ordered on Sunday. Come Tuesday relize they not shown up. Called they said would be Wen as car reader was out. Now wendday they saying will be Thutday maybe. This location has your management. Think a 5.00 discount is worth ,4 days if your time. Please be sure call cororate every time this location do se not do is they say they will